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07/24/2009

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Tom,

This seems to me that Yahoo has been lost from a strategic perspective for some time. Their home page is so busy and full of useless stuff, it seems like the proverbial "show up and throw up" strategy of inept sales people.

I've had Yahoo Mail for over 10 years, so I log into Yahoo pretty much daily. By now, they should know so much about me that they can put up a home page that is perfectly tuned to what I like, need and want.

In contrast, if there were a 10 year (or so) retrospective on Google's home page, it would look, well, pretty much the same as it did way back then.

What, if anything, does that say about Google's strategy over that period?

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About the Heretech

  • Tom Grant is a senior analyst at Forrester Research. You can e-mail him at tgrant@forrester.com, or reach him via Twitter at TomGrantForr. All opinions expressed here are my own, and not necessarily those of my employer, Forrester Research.

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