Not quite the use case he expected

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09/24/2009

Not quite the use case he expected

A hilarious take on designing technology to meet your customer's expected use case. Or not.

Posted at 11:46 AM in Product design, Use cases | Permalink

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About the Heretech

Tom Grant is a senior analyst at Forrester Research. You can e-mail him at tgrant@forrester.com, or reach him via Twitter at TomGrantForr. All opinions expressed here are my own, and not necessarily those of my employer, Forrester Research.

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