In this second episode, I interview Peter Burris, a principal analyst at Forrester Research. Peter leads a group of analysts (myself included) focused on product management and product marketing issues in the technology industry. Topics include community marketing, the real meaning of innovation (as opposed to invention), the effect of the economic crisis on the technology industry, and the mediocre genius of Lionel Richie.
Tom Grant is a senior analyst at Forrester Research. You can e-mail him at email@example.com, or reach him via Twitter at TomGrantForr.
All opinions expressed here are my own, and not necessarily those of my employer, Forrester Research.