You've heard of the ubiquitous Ed Yoozer, measure of all technology design, but have you actually heard him? We rectify that gap with this week's interview. (Be sure to stick around for Yoozer's views on social media.) Plus, a short review of a small book on product requirements. Copyright (c) 2009 Tom Grant
Tom Grant is a senior analyst at Forrester Research. You can e-mail him at email@example.com, or reach him via Twitter at TomGrantForr.
All opinions expressed here are my own, and not necessarily those of my employer, Forrester Research.